These are a few of our frequently asked questions to help you with planning your vacation. If you have any additional questions about our Pigeon Forge hotel, give us a call any time and we’ll be happy to answer them.
When is check in and check out at Twin Mountain Inn & Suites?
Check in begins at 3 p.m. and check out is at 11 a.m.
What are your office hours?
We are open 24 hours! We have someone in the office who can answer your questions any time of day, so don’t hesitate to call!
Are you pet friendly? Do you have pet fees?
We are pet friendly and we do have a pet fee. Our fee is $15 per pet, per night, plus tax, maximum 2 pets per room. You can call our reservation team if you have any other questions about our pet fee.
What are your complimentary breakfast hours?
Breakfast is available every day of the week. Our breakfast includes biscuits and gravy, vanilla waffles, fruit, breads and pastries, juice, coffee and more.
- Monday through Friday: 6:30 a.m. to 9:30 a.m.
- Saturday and Sunday: 7:00 a.m. to 10:00 a.m.
What is your cancellation policy?
We allow cancellation up to 24 hours in advance of your arrival date for a full refund. Holidays and special events may not apply, so it’s best to check with our reservation team if you have any questions about our cancellation policy.
Can you accommodate groups?
Yes! We can definitely accommodate groups of any size. If you need help booking a group reservation, give us a call any time.
When is the pool open?
Our seasonal, outdoor swimming pool is open from May through September.